Banking and Financial Services

Tighter regulatory and compliance frameworks, mergers and acquisitions and increased demand for customized and sophisticated products and services, are just some of the challenges that the banking and finance industry has been dealing with over the past decade. Customers today demand steadiness in service delivery, across time and at every touch point, across all channels. Multiple, innovative services, available through a consolidated window, are the ideal way to ensure customer satisfaction.

Birlasoft's Banking and Finance Services team has strong capabilities in consulting, custom application development, as well as maintenance and enterprise applications. In addition, the team is also well equipped with domain and technology specialists, enabling us to deliver solutions as per client expectations. Solutions are tailor-made to match specific business requirements, by identifying the specific pain areas. Our service offerings range from Application Development, Support and Maintenance, Validation and Verification to Domain Consulting and Operations Support and Process Re-engineering.

CLIENT CHALLENGES

• Increasing regulatory and security requirements
• Controlling retail business in constrained space and global operations
• Need for continued innovation to retain the market position
• Increasing challenges in acquiring and retaining customers
• Ever shortening product life cycle
• Gaining competitive advantage via Web Site
• Increasing need for streamlined underwriting and claims management for cost reductions and improved operational efficiencies
• Managing price pressures with price efficiency
• Defined business controls and audit trails

WHAT BIRLASOFT OFFERS

• Retail Banking: The Retail Banking environment is dynamic and changing customer demographics necessitates a differentiated application, based on scalable and modular technology, improved service and banking convenience. Our offerings include:
  • Credit Cards with expertise on visionPLUS
  • Mortgages
• Investment Banking: For the insurance industry, financial norms, regulatory pressures, shifting demographics and shrinking margins have increased pressure. Higher penetration of technology and increase in global literacy levels has resulted in higher customer expectations. Core offerings consist of:
  • Treasury
  • Leasing
• Product offering in the Risk management space:
  • Portfolio Insight
• Migration and Re-engineering, Support and Maintenance, Validation and Verification.
• Application Development and Process Reengineering

THE BIRLASOFT ADVANTAGE

• Increased productivity and rapid time-to-market with new product and service offerings
• Improved efficiencies and minimum risk
• Reduced cost of operation, hence customers can remain competitive
• Increased business agility, flexibility and single customer view
• Reduced time-to-market for introducing new products
• Increased business agility and flexibility through ability to map IT capabilities to business needs
• Reduced IT systems complexity and maintenance costs as well as increased leveraging of existing assets and investments
• Real time view of supply chain